About Birds App Privacy Policy
Last Updated: Dec 6, 2024
1. Information We Collect
We strive to minimize the collection of personal data. However, certain information is required to process paid subscriptions and deliver our Services.
a. Personal Information
- Payment Information: When you make a purchase or subscribe to premium features, we may collect details necessary for processing your payment, such as credit card numbers, billing addresses, and related financial data. This information is processed securely by third-party payment processors (e.g., Apple App Store, Google Play Store) on our behalf.
- Transaction Data: Information about your subscription, including purchase date and time, subscription status, and transaction identifiers.
b. Non-Personal Information
- Usage Data: Information about how you interact with the App, such as features used, session times, and error reports.
- Device Information: Technical details about your device, including device type, operating system, and version.
2. How We Use Your Information
- Payment Processing: To complete transactions and manage paid subscriptions.
- Providing and Improving Services: To deliver App features (including premium content) and enhance user experience.
- Customer Support: To address inquiries, troubleshoot technical issues, and provide customer care.
- Analytics and Performance: To analyze usage patterns, diagnose technical issues, and improve the quality and functionality of our Services.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We may share your information under the following circumstances:
- Third-Party Payment Processors: We rely on Apple App Store, Google Play Store, and similar services to securely handle payments.
- Service Providers: We may share non-personal information with third-party service providers, including analytics and crash reporting tools (such as Mixpanel), to help us operate and improve the App. These providers are contractually bound to use your information only for authorized purposes and to comply with applicable privacy and security standards.
- Legal Obligations: If required to do so by law or in response to lawful requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.
We do not sell or rent your personal information to third parties for marketing purposes.
4. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal information, no method of transmission or electronic storage can be guaranteed 100% secure.
5. Your Choices and Rights
- Access and Update: At this time, our App does not provide a feature to directly access or update your personal information through account settings. If you need to update your information or have any questions regarding your personal data, please contact us at [email protected].
- Opt-Out: You may opt out of receiving our promotional communications by following the unsubscribe instructions provided in those communications.
- Deletion Request: To request the deletion of your personal information, please contact us at [email protected]. We will endeavor to honor such requests in accordance with applicable laws.
6. Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect non-personal information for troubleshooting and improving user experience. This data is not linked to personally identifiable information.
- Your Choices: You can adjust your device or browser settings to refuse cookies or alert you when cookies are in use. However, some App features may not function properly without them.
- Do Not Track: Our App does not respond to “Do Not Track” signals.
7. Children’s Privacy
Our Services are not intended for children under 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have inadvertently collected such information, we will promptly delete it.
8. International Data Transfers
Your information may be processed and stored outside of your country of residence. For users subject to data protection laws (such as the GDPR in the EU or UK), we will use appropriate safeguards (e.g., Standard Contractual Clauses) to ensure an adequate level of data protection when transferring information internationally.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be indicated by updating the “Last Updated” date above. We encourage you to review this Policy periodically to stay informed about any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
11. Governing Law
This Privacy Policy and any disputes arising from it will be governed by the laws of the Hong Kong Special Administrative Region of the People’s Republic of China, without regard to its conflict of law principles.
12. Acceptance of This Policy
By using our App, including any paid subscriptions, you signify your acceptance of this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of our Services.
13. Third-Party Payment Processors
We use third-party payment processors to handle transactions securely. Your use of these platforms is subject to their own privacy policies and terms of service:
14. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including payment processing, legal compliance, and improving our Services. For example, financial data may be retained to comply with auditing and legal requirements, while usage data will be retained only as long as needed for analysis and improvements.
15. Rights Under Applicable Laws
Depending on your jurisdiction (e.g., EU, UK, California), you may have additional rights regarding your personal information, such as the rights to access, correct, delete, restrict processing, and request data portability. To exercise these rights, please contact us at [email protected].
16. Data Controller
For the purposes of applicable data protection laws, we are the data controller of your personal information.
17. Security Measures
We have implemented technical and organizational measures designed to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
18. No Automated Decision-Making
We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.
19. Third-Party Analytics (Mixpanel)
We integrate third-party analytics tools such as Mixpanel to understand user behavior and enhance our Services. Mixpanel collects only non-personal information to ensure your privacy.
- Data Types Collected by Mixpanel: Non-personal device information, such as device type, operating system, app version, usage data (e.g., features used, session length), and coarse location (e.g., city, region, or country).
- Purpose: Data collected by Mixpanel is used solely for analytics and service improvements. Mixpanel does not use this data for cross-app tracking, advertising, or data brokering.
- Privacy Measures: We ensure that no personally identifiable information (PII) is transmitted to Mixpanel. All data is anonymized to protect user privacy.
- User Control: While you cannot directly disable Mixpanel within the App, you can contact us at [email protected] to request that your anonymized usage data be excluded from Mixpanel analytics.
For more details, please review Mixpanel’s Privacy Notice.
20. Apple App Store Privacy Requirements
In compliance with Apple’s privacy guidelines, we disclose the categories of data we collect and their purposes. We do not collect contact information, financial info (beyond what is necessary for transactions), or precise geolocation for advertising or data brokerage. We use collected non-personal data solely for analytics and improving App functionality.
Thank you for using About Birds!